My portfolio includes the types of documentation I provide, delivery options, and a list of industries with which I have experience. As you can see, I have a wide range of knowledge and experience.

	Online Help (WinHelp and HTML)
	User "How To" Guides
	Technical Product/Service Descriptions
	Marketing Product/Service Descriptions
	Technical Reference Guides
	Training Materials
	Policy and Procedure Manuals
	Functional Specifications
	Installation Guides
	Operation Guides
	White Papers
	Forms

	Hard Copy
	Online Help File (standard WinHelp or HTML format)
	Electronic files in Microsoft Word™

	Banking and Financial Services
	ATM Networks
	Loan Review
	Fraud Detection
	Medical Billing
	PPO Management
	Small Business Accounting
	Contract Management
	Facilities Management
	Manufacturing
	Credit Card Processing

	Documentation Design, including Reengineering of Legacy Documentation
	Technical Communication Training Classes