ORDERING

INFORMATION

Materials used for construction of cat trees:  We use all solid wood! The bases are heavy, dense wood for safety and stability. The fun tubes and curved perches are made out of dense paperboard material.

Carpet Colors

All carpet is nice, plush cut-pile carpet

The quickest and easiest way for us to complete your order, is to let us choose the color (see the "WC- we choose" below). We also offer 3 other standard carpet colors. If you have a particular color in mind, we can try to find that shade, but there will be an extra charge to cover additional costs of the carpet and locating expenses. This charge is 25% of the sale price. Please specify your 1st and 2nd color choices in the color code column on the order form.

Color Code
Pnk                  Light Pink	Blu                  Light Blue
Grn                 Light Green
WC                 We choose (Neutral, light colors, off white, beige, or a tasteful combination of colors)

Door Shapes (No extra charge!)

When ordering houses or condos you may select your choice of doorway shapes at no extra charge. Please specify the door shape you want on the order form under door shape code.

If you don't select a door shape then we will choose one.

BARE WOOD POLES!

All designs can be made with bare wood poles. The wood used is nice, attractive pine poles sanded down smooth for safe scratching. Please add 10% to your sale price if you choose this option and specify it clearly on your order form.

Add a TOY  $8.00  Please specify on your order form.

SISAL ROPE

Each item has options for sisal rope.  Be sure to choose the correct item number for the option of rope you choose. A sisal band is defined as a band of rope 6 inches wide ($5.00 each).  If you would like to add more sisal than the options given, please contact us for the price.

We accept checks, money orders, Mastercard and Visa.

Layaway

We have a very flexible layaway program. You set up your own payment schedule! Your furniture will be shipped upon final payment.  Please contact us for more information, or list your approximate payment plan on the back of the order form along with your 1st payment. Layaway payments can only be checks or money orders.

Gift Certificates

Wow, what a GREAT GIFT IDEA!  Please contact us if you would like to give someone a gift certificate.

Shipping

Please look at the shipping zone chart to find your state and shipping zone. Then find the shipping cost on the catalog page of the item you are ordering.  We ship via UPS in large boxes. Most items require simple assembly. Each item is hand-crafted so please allow 2-6 weeks for delivery.

We stand behind our products. If you are not satisfied with your purchase, please return within 7 days, and we will refund you the full purchase price minus all shipping costs upon receipt of returned product. We will not be liable for damage during shipping.