| OBJECTIVE |
A position in the financial services arena,
employed by a progressive and diverse organization who will allow continued growth of my
previous loan administrative experience, find application of my educational achievements
while enhancing my career objectives. |
| EDUCATION |
Bentley College, Waltham, MA
Candidate for Bachelor of Science, Finance, Dec. 1999
G.P.A. 3.3 |
|
Bunker Hill Community College, Charlestown, MA
Associate in Arts, Honors, May 1997
G.P.A. 3.7 |
| COMPUTER SKILLS: |
Microsoft Applications: Word, Excel, PowerPoint,
FrontPage, Access, LotusNotes |
| HISTORY: |
Club Café, Boston, MA
WAITER, ASSISTANCE CUSTOMER SERVICE MANAGER 1992 – present
- Established 7 years in promoting exceptional customer conduct.
- Block reservations, with specific detail to time, volume and meeting customer’s
needs.
- Responsible to support staffing requirements for dining room, 3 full service bars and 2
multi-functional banquet rooms.
|
|
Backpacking Expedition
Greece and Italy 1989 – 1992
- Developed understanding of diversity in culture and language.
- Became accustomed to communicating with others in foreign languages and customs.
|
|
Home Federal Savings and Loan, San Diego, CA
WHOLESALE LOAN ADMINISTRATOR 1984 – 1989
- Traveled to field branch offices experiencing difficulty in maintaining their production
levels. Provided the ability to work with a variety of people in various settings. Became
aware of the importance in learning skills to manage non-domain environments.
- By use of experience and analytical skills, assessed pipeline production problems.
- Recommended the necessary improvement strategies to mangers, lead processors and support
staff.
- Assigned to be the communication mediator between main office and field loan offices.
Used developed communication skills to promote understanding and clarification.
- Underwrote and processed, front and back, residential loans.
Developed strong office management skills, with emphasis on detail. |
| SUMMARY: |
Professionally I identify myself as a well
organized, detailed professional who is adaptable to change, attentive to detail and who
thrives in a fast paced, customer based organization |
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