Gregory M. Bowen

 

(301) 582-1406 g.bowen@ieee.org

CSDP, IEEE Senior Member 17223 Tamarack Drive Williamsport, MD   21795-1602 members.aol.com/GregBowen

Certified Software Development Professional

Committed Innovator, Change Agent, and Coach with a proven track record of improving the capability of organizations to engineer quality software products through focusing on customer needs, building team synergy, capturing business knowledge, defining current business practice, leveraging best practice, applying industry standards, inserting appropriate technology, and developing team members, while measuring progress toward shared goals. Over 22 years’ experience covering:   

Career Summary

2002-present Science Applications International Corporation (SAIC)

SAIC was the nation’s largest employee-owned research and engineering company, before IPO. A leading systems, solutions and technical services company, offers a broad range of expertise in defense modernization efforts, intelligence, homeland security, logistics and product support, health and life sciences, space and earth sciences and global commercial services..

BU/Ops Process Consultant (2004-present), Chambersburg, PA

·       System and Software Process Group (SSPG) Lead, continuing execution of the Systems and Software Improvement Plan (SSIP) to address the institutionalization of process improvement practices for development, maintenance, and integration projects within Hirt Operation and Cuff Business Unit, based on Capability Maturity Model Integration (CMMI-SE/SW/SS 1.1 and CMMI-DEV, v.1.2).

·       Integrating ISO-9001 and CMMI-based asset sets; expanding support for processes not covered by CMMI, based on INCOSE's Systems Engineering Handbook (v.3.0)

·       Expanding process support for Service Management based on Information Technology Infrastructure Library (ITIL)

·       Providing process mentoring and training, tailoring organizational assets to project needs, improving organizational processes and training materials, and providing external process consulting

·       Eliminated redundancy, reduced six existing process libraries down to three, by leveraging best practice, using a Business Unit wide common framework based on a process architecture

·       Measured progress through organizational measurements, internal reviews, quality assurance audits, ISO 9001 Audits, and the Standard CMMI Assessment Method for Process Improvement (SCAMPI)

·       29-Apr-2005--Hirt Operation (Cuff BU) rated CMMI-SE/SW ML3 by external SCAMPI-A [Daniel Blazer]

·       14-Dec-2005--Singley Group/Cuff BU rated CMMI-SE/SW/SS ML3 by 3rd party SCAMPI-A [Emanuel Baker]

·       21-April-2006--Successfully completed ISO-9001 Audit of one program, with its Quality Management System using CMMI-based assets for software task orders [BSi ISO Auditor, Chuck Herold]

Division Process Consultant (2002-2004)

·       May 2003 successfully completed an external Level 3 CMM-Based Appraisal for Internal Process Improvement (CBA-IPI), against the Capability Maturity Model for Software (SW-CMM)

·       Began transition to CMMI ML3 for system engineering, software engineering, and service projects in the Advanced Logistics Technology Division for Defense Logistics Agency (DLA), the US Army Material Command (AMC), and other external customers

·       Provided consulting and training to Information Systems Support Group (ISSG) through participation in CMMI, CM, Measurement, QA, PM, Testing, and Lessons Learned working groups

·       Updated Integrated Peer Review Process (IPRP) course to support Systems Engineering processes and higher maturity levels

 

1995-2002 Citigroup (or Citibank), Cards Technology, Hagerstown, MD

Cards Technology is an internal IT shop for Citi Cards and provides system development, integration and support of credit card, fraud detection, customer service, and e-commerce systems for US, Canada, and Latin America.

Assistant Vice President / Software Engineering Process Group (SEPG) Chair (1996-2002)

·       Project Manager for the software improvement plans that resulted in external assessments at CMM Level 2 of four geographically dispersed sites, and the continuation toward CMM Level 3

·       Established 163 organizational process assets to address various business risks, resulting in the highest rating possible from corporate auditors, doubling the number of projects delivered per year, and maintaining the low cost provider position in the industry, while raising customer satisfaction; results were attained in spite of an acquisition that doubled the technical staff to 1000 and added a new site

·       Established an organizational process for System and User Acceptance Testing, based on international standards, which allowed the establishment of repeatable test progress measurements

·       Established a default organizational configuration management plan, based on international standards, including project change control, defect tracking, emergency change, and release approval, which referenced documented processes, identified common variations, and defined tailoring for mainframe, client-server, data warehouse, image processing, and e-commerce development and maintenance

·       Consolidated approximately 660 individual, site, and group assets from more than 32 libraries and directories into a single organizational process asset library (PAL) under configuration management, which can be accessed electronically from all sites

·       Conducted self-assessments and CBA-IPI based on SW-CMM 1.1 and Six Sigma

Assistant Vice President / Workstation System Analyst (1995-1996)

·       Managed a team of Requirements Analysts supporting customer service phones, correspondence, credit, security/fraud, retention, new business, and other units contributing to the development of system requirements; served as the site “CMM Representative”

1990-1995 Computer Sciences Corporation (CSC)

Largest software systems integrator, with about 37,000 engineers worldwide. System Sciences Division (SSD) mainly serves the government sector and clients included FAA, NASA, US Navy, US Air Force, DISA, and SEI.

Computer Scientist (1994-1995),
Senior Member of the Technical Staff (1993-1994), Calverton, MD

·       Conducted internal project-based Software Process Audits (SPA), a two-day project assessment against Capability Maturity Model (CMM) including interviews and evaluations of compliance “evidence,” for the entire division, which eventually led to the achievement of CMM Level 5

·       Participated in Software Process [self] Assessment (SPA) and Software Capability Evaluation (SCE) preparation based on SW-CMM 1.0 and 1.1

·       Managed the definition of a repeatable division-level Systematic Software Reuse process, synergizing the experience and lessons learned from multiple projects; coordinated the development of the Systematic Software Reuse Handbook [CSC, 1995]

·       Served as co-chair of the Corporate Reuse Special Interest Group providing reuse technology support for 37,000 developers through the Leading Edge Forum conference and Corporate Lotus Notes database

·       Trained and facilitated Navy personnel in the Domain Analysis of a portion of their communications domain to identify a common architecture and reuse opportunities

·       Supported the development and deployment of a Reuse Metrics plan for the Defense Information Systems Agency, including site visits, reuse workshops, and data analysis

Senior Member of the Technical Staff (1990-1993), FAA Contract, Rockville, MD

·       Served as the department’s Software Engineering Process Group (SEPG) Representative

·       Defined an object-oriented unit and integration testing process that resulted in 1/10th the delivered defect per KLOC of the best previous average, which was identified as “best practice” for higher quality software

·       Participated in the Testing Quality Improvement Process (QIP) team to define a program-wide object-oriented testing process, then created necessary training and deployed to 250 project staff

·       Technical Lead for the development of the 105 domain-specific Ada software reuse components, used by 33 software groups, totaling 400 engineers, from three contractors, on a multiple-build, 2.5 million line-of-code, safety-critical system resulting in a cost avoidance of 81 staff years

·       Demonstrated the potential return on investment (ROI) from reuse opportunities leading to the establishment of a department, with 13 full-time and 25-30 part-time development staff, dedicated to reuse component development

1987-1990 EVB Software Engineering (EVB), Frederick, MD

A 15-person, private, employee owned software engineering consulting and training firm specializing in Ada and reuse technologies, which pioneered object-oriented software development methods. Techniques were also applied to SmallTalk, C++, Ada95, and other object-based languages.

Officer / Software Engineer / Methodologist

·       Conducted process self-assessments based on [Humphrey, 1987]

·       Consulted with and trained over 30 government, academic, and commercial agencies from the United States, Canada, and Turkey in software engineering methods and Ada programming

·       Provided Ada software product development, maintenance, and product support for internal products including one of the first commercially available reuse component libraries in the industry (GRACE – Generic Reusable Ada Components for Engineering)

·       Coordinated the beta-testing of compilers and was system manager of the DEC MicroVAX, used for product and course development

1985-1987 West Virginia University, Statistics Unit (WVU), Morgantown, WV

Research Assistant

·       Supported graduate students and faculty, from Agriculture, Forestry, and Wildlife departments, in information processing, data analysis, and graphics

·       Programming in SAS (Statistical Analysis System), SASGraph, FORTRAN, PL/1, and system utilities

 

Education

MS Computer Science—1987, West Virginia University (WVU), Morgantown, WV (08/1984-05/1987)

BS Wildlife Biology—1979, West Virginia University (WVU), Morgantown, WV (08/1977-05/1979)

Western Maryland College [now McDaniel College] (WMC), Westminster, MD (09/1975-05/1977)

 

Professional Certifications and Recognition

IEEE Certified Software Development Professional (CSDP)—Demonstrates competency in industry best practice in 11 knowledge areas defined by the Guide to the Software Engineering Body of Knowledge (SWEBOK); was certified during the beta-test offering of the CSDP examination in 2001; provided feedback on preparation materials and exam content; completed requirements to renew the certification in January 2005 <more>

IEEE Senior Member—Elevated to this grade in 2001 (only 8% of the approximately 365,000 worldwide members held this grade from all engineering disciplines) <more>

 

Engineering Standards Involvement

·       Reviewer of IEEE-Std-1633-Draft Recommended Practice for Software Reliability, December, 2006

·       Reviewer of Project Management Institute’s (PMI) PMBOK^® Guide—Third Edition exposure draft, 2004

·       Reviewed Computing Curriculum—Software Engineering (CSSE), Public Draft 3.1, The Joint Task Force on Computing Curricula, IEEE Computer Society & Association for Computing Machinery, February 6, 2004

·       Participated in the review of the Guide to the Software Engineering Body of Knowledge (SWEBOK), 2001 <more>

·       Provided comments on Capability Maturity Model^® Integration Project (CMMI^®)

·       Served on review committee, IEEE P610 Standard Computer Dictionary project <more>

 

Professional Organizations

• ACM—Association for Computing Machinery [1985-2005], SIGAda—Ada language [1985-1996], SIGSOFT—Software Engineering [1986-2000], Object-Oriented [1991-1993], SIGCHI—Computer-Human Interfaces [1996-1997]
• DCSPIN—Washington DC Software Process Improvement Network [since 1993]
• IEEE—Institute for Electrical and Electronic Engineers [since 2000], Standards Association
• IEEE-CS—IEEE Computer Society Affiliate  [since 1989], Technical Council on Software Engineering (TCSE), Reuse Committee, IEEE Systems Council [started 2006]
• IEEE-SA—IEEE Standards Association
• INCOSE—International Council On Systems Engineering [Washington (DC) Metro Area Chapter Meetings 2006]
• QAAM—Quality Assurance Association of Maryland, chapter of Quality Assurance Institute (QAI)
• vital—Valley Information Technology Alliance of Washington County, MD
  • President, Representative to the Cumberland Valley Technology Council (CVTC)
  • Liaison to Hagerstown/Washington County Chamber of Commerce [05/2002-07/2004]
  • Member of Business and Community Development Committee [05/2002-07/2004]
  • Founding Member [05/2002-present]

 

Other Awards and Recognition

·       Citi Spotlights—Peer recognition for support of internal customers

·       2001 Citi Directors Award—Director recognition for efforts to integrate the new fifth technology site, created by Citigroup’s buy-out of Universal Card Systems, into Cards Technology’s processes

·       Information Systems Outstanding Performance (ISOP) Award—For process improvement contributions, while assisting the business in requirements definition for new client-server banking applications

·       CSC Corporate Key Contact—Identified as a corporate contact for object-oriented and testing/verification technologies serving Computer Sciences Corporation’s 37,000 engineers

·       1993 CSC Technical Excellence Award in Software Engineering—CSC’s highest technical award, for accomplishments in reuse technology

·       Technical Achievement Award—For participation on the fault tolerance/safety task force to achieve 0.9999999 reliability requirements

·       Special Achievement Award—For project unit and integration testing process improvement efforts

·       Technical Achievement Award—For quality on-time product delivery

 

Additional Information Available On-Line:

http://members.aol.com/kaizensepg/index.htm

·       Professional papers and international conference panels

·       Technical courses developed and/or delivered

·       Companies consulted with or trained

·       Continuing education and training

·       Platforms, programming languages, and application/tool experience

·       Other technical interests

 

 

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