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AOL Server Technicians, please help. Thanks.
Home Page for AOL Screen Name mary1777
I love AOL and have been a happy AOL member since 1999.
Thank you for your kind attention to this matter. I've made over fifty requests to AOL Technical Support in the past few months regarding this issue,
Please finish the job you kindly started. At my request, AOL server technicians successfully removed the unwanted Hometown banner from all of my web pages for this screen name except my home page; namely, index.htm. So, now please remove the Hometown banner from this home page. Thanks so much.
You can see how you've already removed for me the Hometown banner from Test Page 2 and Test Page 3. Thank you. Before you consider the issue completely resolved, please make sure that the Hometown banner is still removed from those pages. Thanks. Please also test the web address to this page http://members.aol.com/mary1777/index.htm Thanks.
If you don't need any more details to remove the Hometown banner from this page, you need read no further.This web page should not published in AOL Hometown. Nor do I want it published in AOL Hometown. (It's great for members who want it, but it's not for me.) None of my AOL web pages have been published in Hometown for many years. Only very recently, this web page has mistakenly become published in Hometown, possibly accidentally in the process of AOL server technicians taking a look at this issue.
But if you could use more information, I offer the below for you. If you need proof that AOL members are not required to display the Hometown banner on their web pages, please be sure to see the links below to example AOL web sites.
I have been trying to have this issue resolved since February 23, 2005. But only now am I consistently staying on top of the matter until it is resolved.
I had asked you, the AOL server technicians, to please permanently remove the Hometown banner from any web pages I might ever upload to my AOL FTP space for this screen name.
I have been assured several times that this issue would be resolved, but no one has ever taken responsibility to make sure that it is actually completely resolved.
I realize that I am asking for special server technical assistance to have the Hometown banner removed from my FTP space (this present web page and all future web pages) for my screen name Mary1777. I know that it is technically possible to have the Hometown banner removed; it's just a matter of the right person authorizing it and a knowledgeable technician doing it.
It is important that I am able to have a web page named index.htm as this page is.
I prefer not to use the following type of address to avoid the Hometown banner. http://hometown.aol.com/_ht_a/<screen name>.
For clarification, the Hometown Banner is comprised of everything between the above horizontal rule (a line which I have placed as part of my web page) and the title bar, which says "Attention Server Technicians." In other words, the Hometown banner is comprised of the icon of the house with the words next to it, "AOL Hometown" and all the words and advertising above it.
I still want to be able to upload web pages to my AOL FTP space for this screen name; I just don't want the pages to display the Hometown banner. To be clear, I want to have AOL web pages for this screen name, but I don't want them to be published in Hometown because I don't want the Hometown banner on my pages.
There is nothing that I can do on my end to remove the Hometown banner. Deleting my pages via Hometown doesn't remove the Hometown banner. When I delete my pages via Hometown, as soon as I then re-upload web pages to my AOL FTP space, I see that the pages still display the Hometown banner.
Please do not refer me to Hometown help. They are unable to help me.
Please do not just refer me to the AOL Technical Support. In the past, they have file several "Host Problem Reports," but the Hometown banner is still present.
It's OK if whatever you have to do to reset my FTP space or otherwise resolve this issue temporarily deletes my current web pages for this screen name, as long as I can re-upload my web pages again to this AOL web space.
IMPORTANT:
Remember, I want to have AOL web pages for this screen name, but I don't want the Hometown banner to appear on my AOL pages. I won't be publishing these web pages to Hometown in the future.Note that my web pages are not searchable in AOL Hometown. Nor do I want my web pages to searchable in AOL Hometown. My web pages do not actually exist in AOL Hometown. Nor do I want my web pages to exist in Hometown Communities. I don't want the Hometown banner.
I didn't create any of my pages, past or present, with 1-2-3 Publish or Easy Designer. I know how to create pages using an external web page building program, and I also know how to, upload and delete pages (using both my AOL FTP and an external FTP program). I just don't know how to get rid of the Hometown banner on new pages that I wish to upload.
Be assured that all AOL web pages are not required to display the Hometown banner. My web pages for all of my other AOL screen names -- ones that I have not published in Hometown -- as well as countless AOL members' web pages not published in Hometown do not display the Hometown banner, correctly so. In other words, while the Hometown banner definitely is a part of every page within the hometown area, the Hometown banner definitely is not a part of AOL web pages that are not published in Hometown. Just in case you would like to see examples of AOL members' web pages that are not published in Hometown and that do not have the Hometown banner, here are just a few of hundreds, perhaps thousands, of such pages:
http://members.aol.com/profchm/
http://members.aol.com/plinhardt/
http://members.aol.com/thetabat/hello.html
http://members.aol.com/bitzenbeitz/Contests/Polyhedra/
Please help. Please refer this issue to someone in AOL who might be able to help me.
Someone, please be responsible to follow this issue and make sure it gets resolved.
Thanks for your part.
Please feel free to call me or have anyone else call me regarding this issue.
Thank so much for all your help. I really appreciate it!
Mary