bookingterms

Casa Corchie

~ Booking Terms & Conditions ~

Tour Period

The minimum rental period is for one week from Saturday upon arrival and check-in in Cortona until the following Saturday at the time of check-out unless arranged otherwise. Rentals longer than one week and extended stays utilizing properties provided by Toscana Americana must be in one-week increments unless other terms are agreed upon in writing.

Arrival and Departure

You and members of your group are responsible for your own arrival to Cortona unless Toscana Americana escorted travel services have been paid for in advance. Normal arrival and check-in time is between 3 PM and 8 PM on the first day of the rental period. Arrangements to arrive outside those hours are difficult and cannot be guaranteed. Departure from the property must not be later than 10 AM on the final day of the rental.

Included in the Rental Price:

• One week stay at Casa Corchie (or term of the rental period) including but not limited to

Electricity, cooking gas, heat (in the winter) hot water, clean bed linens, towels, soap, and 1 week's supply of basic kitchen and bathroom supplies. Rental agreement is for a maximum of four guests.

Not Included in the Rental Price:

• Passport fees.

• Round trip transportation to/from guest’s departure point in the USA. Airfare not

included.

Applicable taxes are not included in Published price.

• Excess baggage charges. See your air carrier rules.

• Liquor or distilled drinks.

• Entertainment or activities during scheduled free periods during days or evenings.

• Items of a personal nature, including, but not limited to foods and drinks, laundry, extra

porterage, etc.

• Optional Baggage and Trip Cancellation Insurance; this is highly recommended.

• Additional courtesy tips for good service.

• U.S. Customs Charges upon return (on goods exceeding $400 per person at last notice).

• Telephone charges

• Supplementary maid service

• Any other expenses, costs or charges not specified in the section titled “Included in the Rental Price”.

• Overnight lodging, meals, transportation, or missed travel services due to airline scheduling, misconnections, or delays.

Variations

Toscana Americana reserves the right to change accommodations and itinerary in the case of force majeure. The customer shall inform Toscana Americana in writing whether he chooses to withdraw or to benefit from the alternate package within and not after 2 days from receipt of the alternate proposal. Should the customer fail to accept any variations, Toscana

Americana shall return only the sums of money received within 7 working days from receipt of the communication from the customer.

Payment Terms

1. All prices are in US Dollars.

2. For bookings made more than 6 months prior to the arrival date, 50% of the total group tour price is due within seven business days to secure the tour period. The balance plus the security deposit is due no less than 4 months before the arrival date.

3. For bookings made less than 4 months before the arrival date, the total group tour fee plus the security deposit is due at the time of booking.

4. Upon receipt of the initial deposit you will receive a receipt/confirmation in writing.

5. Upon a receipt of your final payment 120 days to arrival, you will be sent a final receipt, directions to your accommodations, and any other information pertinent to your stay.

6. Please see explanations for Security Deposit and Refunds below.

Security Deposit

There is a $500 security deposit for the first week plus $200 for each subsequent week in addition to the total group tour price. The security deposit must be paid according to the Payment Terms noted above. This is the owner's guarantee that any valuable furniture, objects, art, books, decorations and general household furnishings and equipment will be treated with due care and respect. Nonetheless, accidents and breakage happen in the best of homes. Please advise the property manager or Toscana Americana representative of any damage, however small, at the end of your stay. The security deposit less any costs for damages or unpaid fees such as telephone charges, wine consumption, etc., will be

refunded within two weeks of the departure day. If the cost of repairs or replacement is greater than the security deposit, the excess amount will be invoiced to the client and the security deposit will not be reimbursed.

Cancellation and Refunds

CANCELLATION ONCE DEPOSIT IS CONFIRMED BUT PRIOR TO FINAL PAYMENT DUE DATE: Any cancellation notification must be made in writing to Toscana Americana. The reservation deposit will be forfeited. The deposit will be returned once the cancelled rental period is re-booked and confirmed.

CANCELLATION ONCE FULL FINAL PAYMENT HAS BEEN MADE: Any cancellation notification must be made in writing to Toscana Americana in writing. The final payment is forfeited unless we are able to re-book the rental period. If the rental period is re-booked, your full payment will be refunded once new re-booking of the rental period is confirmed. Please be advised that it is extremely difficult to re-book the rental period once a cancellation is made within the 60 days prior to arrival date Notification of cancellation must be in writing. In any case, all of your security deposit will be refunded in the event of a

cancellation.

Damages & Charges

Guests are required to act in a responsible manner at all times. The client is responsible for ensuring that the property is left upon departure in the same general condition and repair as on arrival. Toscana Americana reserves the right to recover from clients the cost of any loss or damage caused by a failure to respect the property, fixtures, or fittings. Toscana Americana reserves the right to recover from clients the cost of excessive use of the

telephone. Clients are required to use their long- distance calling cards or credit cards when placing long-distance calls. Low rate per minute international calling cards are available locally

Travel Insurance

Insurance is not provided. You are strongly advised to make the necessary arrangements with a reliable insurance company to cover all stages of the holiday including flight or transport cancellations as well as for cancellation of the group tour booking. Your travel agent should be able to help you with this.

Extra services

Additional cleaning service, in house dinners, wine or olive oil tasting, guided tours, airport transportation, baby sitter, car or bicycle rentals, theater or restaurant reservations, special events, etc., can be arranged in advance. We cannot always guarantee that a particular service will be available. The more advance notice you give us, the more likely we will be able to

make an arrangement for you.

Complaints

Efforts are made to ensure that the property is in fully functional condition prior to the client's arrival. Should any of the domestic systems or appliances malfunction during the stay, repairs will be made as soon as possible. We cannot be held responsible for events beyond our control such as breakdowns, leaks, power cuts, water shortages, floods, storm damage, strikes or force majeure deposit.

Liabilities

We cannot accept liability for fortuitous events such as acts of God or war, riots or civil strife, terrorist activity, industrial disputes, natural disasters, fire, adverse weather conditions, or consequences of any person during the course of the holiday stay. Toscana Americana shall not be held responsible in any way for any damage caused by or to travelers or customers if they do not undertake or complete their journey, nor for any contretemps during the journey due to delays, breakdowns or failure of the means of transport, nor illness, bad weather, strikes nor for any other reason due to force majeure. These conditions must be accepted by all members of the group tour party. We can not reduce or waive these terms in the event of circumstances beyond control such as illness, injury or death, flight cancellations, war, civil uprisings, terrorist attacks, labor strikes, earthquakes, floods, storm damage or force majeure. If, for reasons beyond our control, we are forced to cancel the booking, we will do our best to find a suitable alternative rental property or rental period.

Miscellaneous

» The total number in the party must not exceed four people unless otherwise agreed.

» Camping on the grounds of the property is strictly prohibited.

» There is no smoking inside the house.

» Domestic animals must not be brought to the property under any circumstances.

A note to potential guests

Please understand that many of the conveniences, which we accept as normal in the USA and some other countries, are not always as readily available in rural Italy. It is very important to bring with you all medications and prescriptions. Your needs may be difficult to meet in another country. You should understand that the electrical systems in Italy function on a 220-voltage current. We have done everything possible to make available any necessary electrical adapters that may be needed. However, we suggest you bring your own as well.

The water at Casa Corchie and certain other properties is pumped from wells, which is controlled electrically. The heating of hot water and the house is done with a natural gas boiler but is started and controlled electrically. You may experience a power or telephone outage during a storm or other related interference, which is fairly normal. Please understand that these occurrences are totally out of our control and that we cannot make refunds due to happenings such as these during your stay. Generally the outages are for short periods of time and will not result in any major inconvenience. All day trips require walking. Streets in the hill towns are usually sloped and paved with chiseled stones. Comfortable walking shoes are recommended.

We look forward to hosting you in Tuscany! Back to Homepage